AboutAbout Us

Who we are
National Consumer Rights Commission (NCRC) is an independent, self-funded, multi-sectoral, non-political and non-profit Association committed to consumers protection, education, research, consultancy, anti-counterfeits campaign and business rating on consumerism and customer-care issues.
Consumer Rights
The National Consumer Rights Commission (NCRC) is an independent, selffunded and non-profit Association committed to continual service to the grassroots consumers; In addition, we are multi sectoral and non-political. We cover education, research, consultancy, anti counterfeits campaigns and participate in business rating on consumerism and customer-care issues. NCRC is focused towards providing transparent and reliable marketplace for every Indian consumer irrespective of any sector of the economy.
Our Mandate
Our mandate is drawn from Article XX of the Constitution of India 20XX, the Consumer
Protection Act, 20XX and the XX Act, among other statutes
ccdcsc
Consumer Protection
NCRC is a national Association, which has established networks across India and has
demonstrated experience, in enhancing commoner’s consumer group protection through
policy and legislative work, research and capacity development of Civil Society
Organizations....
Consumer Outreach programmes
NCRC has been running structured Consumer outreach Programs that targets
government, Private sector, on-State Actors and ordinary consumers to promote
regulatory framework....

Core Values
Our fundamental belief is that everyone has a right to access safe goods and quality services, to be treated fairly and offered effective solutions if
things go wrong.
- Committed to Consumer (c2c)
- Uphold ethics and justice
- Good governance
- Transparency and accountability
- Efficiency and professionalism
- Informative and knowledge-sharing
Vision
To be a trusted voice in striving for a better consumer environment in a safe, fair and just market in the country.
Mission
